AJ44 Privacy Policy — your data is safe with us

1 Introduction

AJ44 is a trusted online betting platform for users in Bangladesh. We understand that when you register with us, you're sharing personal information — and we take that responsibility seriously.

This privacy policy is designed to be fully transparent — outlining what data we collect, how it is used, and what rights you have over it. No hidden clauses, no complex legal jargon — everything explained in plain, simple language.

This Privacy Policy applies to AJ44's website, mobile application, and all related services. It remains in effect regardless of how you access our platform.

2 Information We Collect

AJ44 only collects data that is genuinely necessary to provide our services. Collecting unnecessary information goes against our policy.

AJ44 does not collect any sensitive information beyond the above — such as religious identity, political views, or health data.

3 How we collect data

AJ44 collects data in several ways. It's our responsibility to keep you informed about each method:

• Directly from you: When filling out the registration form, completing KYC verification, contacting support, or making a payment.
• Automatically: When you use the platform, device information, IP address, and usage patterns are collected automatically.
• Via Cookies: Cookies are used to improve website functionality and remember your preferences.
• From the payment provider: Limited information is received from the payment gateway solely for transaction verification.

4 How we use your data

Your information is used only for specific, defined purposes. AJ44 will never use your data for anything unrelated to those purposes:

• To create and manage your account
• For identity and age verification (KYC)
• To process deposits and withdrawals
• To prevent fraud and money laundering
• To provide customer support
• To ensure platform security
• To comply with legal obligations
• To send you promotional offers with your consent
• For analytics to improve our services

Please note — you can opt out of promotional messages at any time. This will have no impact on your core service access.

5 Data Sharing Policy

AJ44 never sells your personal information. However, limited data may be shared in certain specific circumstances:

• Payment Provider: Only the information required to process transactions is shared with payment partners such as bKash, Nagad, Rocket, and banks.
• Legal Authorities: We are legally required to share information with authorities when directed by a court order or government mandate.
• Technology Partner: A strictly limited and encrypted amount of data may be shared with technology service providers who operate the platform. They are contractually bound to uphold the same privacy standards.

6 Cookies & Tracking Technologies

AJ44 uses cookies on its website. Cookies are small text files stored in your browser that help recognize you when you return to the site.

• Essential cookies: These cookies are essential for maintaining login sessions and ensuring site security — the site cannot function properly without them.
• Performance Cookies: To understand how different parts of the site are being used. This information is collected anonymously.
• Preference cookies: To remember your language preferences and other settings.

You can disable cookies through your browser settings, though some platform features may not function properly as a result.

7 Data Security Measures

AJ44 uses industry-leading technology to keep your data secure. Key aspects of our security framework include:

• SSL/TLS Encryption: All data exchanged between your browser and our servers is fully encrypted.
• Database Encryption: Stored sensitive data is kept in encrypted form.
• Two-Factor Authentication: Additional verification is required during suspicious login attempts.
• Regular security audits: Regular audits are conducted to identify system vulnerabilities.
• Access control: Only authorized personnel are permitted to access specific data.
• Server security: Protected by server firewalls and an intrusion detection system.

8 Your rights

AJ44 believes every user should have full control over their own data. Your rights are outlined below:

To exercise these rights support@aj44.ws. We typically respond within 30 business days.

9 Data retention period

AJ44 does not retain your data longer than necessary. Retention periods vary depending on the type of information:

• Account Information: For as long as the account remains active, and up to 5 years after closure.
• Transaction Records: A minimum of 5 years, as required by financial regulations.
• KYC Documents: 5–7 years for legal compliance purposes.
• Technical Logs: Up to 12 months for security review purposes.
• Marketing preferences: Until you opt out.

Once the retention period expires, data is securely and permanently deleted or anonymized.

10 Minors' data

AJ44 strictly does not provide services to anyone under the age of 18. We do not knowingly collect any data from minors.

If a minor's data is found in our system for any reason and you notify us, that data will be deleted immediately and the associated account will be closed.

11 Policy Changes & Updates

AJ44 may update this Privacy Policy as needed. When changes are made:

• The "Last updated" date at the top of this page will be revised accordingly.
• You will be notified in advance via your registered email or mobile number of any significant changes.
• Continued use of the platform after changes take effect will be considered acceptance of the updated policy.

We recommend checking this page regularly to stay up to date with our latest policy.

12 Contact Us

If you have any questions about this Privacy Policy or wish to make a request regarding your data, please contact us:

• Email: support@aj44.ws
• Support: 24/7 live chat available on the platform

Our privacy team typically responds within 72 hours. Complex requests may take up to 30 business days.